Frequently asked questions

• Sightseeing & Attractions

  • What recreational and leisure facilities are provided onsite at Concorde Luxury Resort & Casino?
    • Leisure Amenities: an aqua park, a sundeck, water slides, and an indoor swimming pool are available.
    • Onsite Entertainment: a nightclub and a casino, along with live performances and film nights.

• Wellness & Pool

  • What spa options does the hotel offer?
    • Spa Facilities: a Turkish steam bath, a treatment room, and a Jacuzzi, plus body scrub, pedicure, and manicure.
    • Hands-On Treatments: a head massage, a back massage, and a facial massage.
    • Treatment Access: an additional charge applies to light therapy.
    • Wellness Services: a wellness centre available at no extra cost.

• Beach & Sports

  • What should guests know about the beach at this accommodation?

    Guests can enjoy a private beach, which offers beach towels.

  • What can guests do to stay active at the Concorde Luxury Resort & Casino?
    • Sport Access: yoga instruction, available at no cost.
    • Active Classes: guests can join yoga.

• Family & Pets

  • What children's amenities are available at the 5-star Concorde Luxury Resort & Casino?
    • Play Area: kids have access to children club.
    • Restricted Areas: children are not allowed in a pool and a sauna.
    • Dining Comfort: kids are catered for with a children's menu.
  • Does the 5-star hotel accept pets and service animals?

    Service animals are allowed.

• Location & Transportation

  • What airport transport options are available?

    Guests can use a bus shuttle.

• Check-in/Check-out & Policies

  • How do check-in and check-out work at this property?

    The hotel provides check-in hours from 14:00 until 23:59.

  • What are the general policies at the accommodation?
    • Cancellation Terms: free cancellation for stays at this 5-star hotel.
    • Payment Options: Mastercard, Visa, and American Express, as well as other payment methods.

• Dining & Breakfast

  • What dining options are available at this hotel and nearby?

    Sanzio, an on-site à la carte restaurant, specializes in Italian cuisine.

  • How is breakfast handled for guests at the property?

    At the accommodation, morning dining includes American, vegetarian, buffet, and continental breakfast types.

• Room & Bed Comfort

  • What in-room amenities does this 5-star hotel provide?
    • Room Selection: air conditioning in a double room.
    • Guest Conveniences: a mini-bar as well as ironing facilities.